We accept all major credit and debit cards: Visa, Mastercard, American Express and Discover.
Apple Pay, Google Pay and PayPal are also accepted, with PayPal Pay in 4 available at checkout.
Every Globe-Trotter piece is backed by a 5-year guarantee, with repairs and aftercare available at our English workshop for the lifetime of your piece.
Our team is available to assist with any question, from product advice to orders, personalisation, and aftercare.
Email
us@globe-trotter.com
We reply within one business day.
Phone
+44 20 7529 5950
Monday to Sunday, 10:00am to 6:00pm UK time
That's 5:00am to 1:00pm ET, or 2:00am to 10:00am PT.
At Globe-Trotter, your journey begins the moment you order.
Each piece is prepared with care at our English workshop and delivered to your door by FedEx Priority. All import duties and customs fees are handled on your behalf, nothing to arrange, nothing to declare, nothing to pay on arrival.
Once your Globe-Trotter piece leaves our English workshop, delivery to any US address takes 2-3 business days.
All import duties and customs fees are included in the price, with nothing further to pay upon delivery.
Full tracking is shared the moment your order is dispatched.
Should you wish to return your Globe-Trotter piece, you may do so within 28 days of delivery for a full refund or exchange.
Simply contact us and we'll handle the rest on your behalf.
Personalised and made-to-order pieces (Bespoke and Custom commissions) are non-refundable and cannot be exchanged.
For full details, please see our Returns Policy.